| The goal for this new product is to replace the CRM v2 (a CRM system based on Progress db) with some sort of dynamism. CRM v2 is successfully implemented on some major customers of Perfect-View, Belgium.
Customer relationship management concerns the relationship between the organization and its customers. Customer relationship management (CRM) is a term applied to processes implemented by a company to handle its contact with its customers. CRM software is used to support these processes, storing information on current and prospective customers. Information in the system can be accessed and entered by employees in different departments, such as sales, marketing, customer service, training, professional development, performance management, human resource development, and compensation. |
